Overview:
1.Perfect waterproof lunch box. efficient food segmentation. Prevent mixing.
2.304 stainless steel and pp material. Healthy and safe.
3.Portable style. Easy to carry for school, picnic, camping and so on.
Note:
1. It cannot be used in the microwave.
2. When storing hot water or hot soup. Please do not stand/recline for a long time.
As the high-temperature liquid is stored, the vapor inside the lunch box is increased by standing/tilting for a long time. Will run the liquid on the other side. It is a normal phenomenon.
Specification:
Material: metal
Microwave oven: not available
Capacity: pink to send tableware + strap
Blue tableware + strap
Black tableware + strap,
Pink + bag + cutlery + strap
Blue + bag + cutlery + strap
Black + bag + cutlery + strap
Package Content:
1 x insulation box (with or without tableware)
Material -
Size -
Assembly -
Pack Of -
Color -
Warranty -
Delivery Time -
Size -
Assembly -
Pack Of -
Color -
Warranty -
Delivery Time -
🔁 Return & Refund Policy
📦 Returns During Delivery
- If the product is defective/damaged or wrong, inform our delivery team before they leave. We’ll replace it without any cost.
- Changed your mind? Return on the spot for FREE—no return shipping cost!
📬 Returns After Delivery
- In case of defects/wrong item, raise a return request within 24 hours on our website via My Account. Replacement is free.
- Mind changed? Return within 3 days. Refund issued to Wooden Twist Wallet post pickup & quality check.
-
Return shipping charges apply:
- Orders ≤ AED 100: AED 40
- Orders AED 101–499: AED 70
- Orders > AED 499: AED 300
🚫 Non-Returnable Items
- Beds (due to size and installation)
- Customised products
- Display pieces or items sold as-is or on heavy discount
- Perfumes
- Cut fabrics, mattresses, linens, pillows
- Used or damaged products by the customer
💳 Refund Options
- Refund to Wooden Twist Wallet (recommended) – no expiry & instant
- Refund to Bank Account – Processed within 7-15 business days, depending on your bank.
📌 How to Raise a Return Request?
Login to your account on our website and raise a return request within 24 hours of delivery. Requests beyond this window will not be accepted.
🛑 Delivery Rejection & Demurrage (Custom & Non-Returnable Items)
- Free storage for 7 days if delivery is refused
- From day 8 onwards, AED 50/day demurrage applies (up to 30 days)
- After 37 days, Wooden Twist may dispose the item without refund
📋 Product Disclaimer
- Product images may vary due to screen settings & natural material uniqueness
- Wood grains, polish & paint may differ slightly
- Hand-painted & natural pieces are one-of-a-kind
❓ Frequently Asked Questions (FAQs)
Q: How do I cancel an item?
A: Orders can be canceled only if not shipped within 24 hours. Contact help@woodentwist.ae or call +971503048466.
Q: When will I receive my refund?
A: Within 24–48 hours post return pickup and quality check. Wallet refunds are instant, bank refunds may take a bit longer.
Q: Is there any charge for refunds to my bank?
A: No
Q: Can I cancel after the item is shipped?
A: Once shipped, cancellation is not allowed. You may opt for a return as per the applicable return policy above.
🚚 Delivery
- Standard delivery in 24–48 hours
- Super Fast Delivery in 30 mins–2 hours (Dubai only, prepaid orders)
- Products from UAE warehouses: 24–48 hours delivery
- Products from India: Max 60 days with all customs cleared by Wooden Twist
- If no service lift: product delivered to ground floor; stairs delivery extra
- Free installation for large furniture items
Product Disclaimer (Color, Size & Other Variations)
1. Color Variations
We make every effort to display product colors as accurately as possible. However, please note that actual colors may vary slightly due to:
- Lighting conditions at the time photos are taken.
- Device screen quality and settings (brightness, resolution, etc.).
Such minor variations in color will not be considered a defect or grounds for dispute/return.
2. Size & Dimensions
All dimensions provided are approximate. Due to the nature of furniture manufacturing and craftsmanship, a variation of up to 2–3 cm is considered normal and acceptable.
Minor differences in size will not be treated as a defect or basis for dispute.
3. Handcrafted & Natural Materials
Many of our products are handcrafted or made using natural materials (wood, marble, fabric, etc.). This may result in slight differences in texture, finish, grain pattern, or polish shade compared to display images.
These natural and handmade variations are part of the uniqueness of the product and will not be accepted as a manufacturing defect.
4. Product Images & Props
Images on the website may include props (decor, accessories, chairs, etc.) used for styling. Unless specifically mentioned, such items are not included with the product purchase.
5. Quality Assurance
Every product undergoes strict quality checks before delivery. Claims regarding minor variations in color, size, or natural texture will not be entertained as disputes.
Compare Color
EXTRA 5% CASHBACK
Get 5% cashback on this product
- Choosing a selection results in a full page refresh.