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Our return policy is crafted to offer you maximum convenience and flexibility.

Returns During Delivery

• In case of damage/defects or wrong item please inform before our delivery team leaves your premises & we will replace it with a correct one without any additional cost.
• If you have changed your mind and want to return the product, you can reject them before our delivery team leaves your premises. We will issue your refund amount within 24 to 48 hours in your Wooden Twist wallet after deducting forward shipping fee of AED 20 (for order value of AED 100 or below), AED 35 (for order value from AED 101 to 499) or AED 150 ( for order value above AED 499)

Returns After Delivery

Visit our Returns & Refund section for more information..