How do I Cancel an item purchased on Wooden Twist?

  • Orders can be cancelled if they are not shipped by contacting us at help@woodentwist.ae
  • Products purchased on discount or during sale can not be cancelled.

Return & Refund:

All products are cover under 7 Days replacement policy. In case of damage or wrong product received we will replace the product with a new one.

Delivery:

All products will be shipped directly from our warehouse in India and will be delivered in UAE in max 15 days. All taxes and custom duty will be paid by us (Wooden Twist) and customer doesn't need to pay anything extra at the time of delivery. In case of any additional charges taken by courier from customer then customer can inform us at help@woodentwist.ae and we will refund that amount to customer.